| Q. |
How hard is it to
operate SchoolCall?
|
| A. |
SchoolCall was designed to help school
systems save time and money. Minimal training is required because SchoolCall prompts the
user for needed information. If you can operate a telephone, then you can operate
SchoolCall.
|
| Q. |
Does the system work with any
telephone? |
| A. |
Any touch-tone phone will work with
SchoolCall.
|
| Q. |
What happens if an answering machine
receives the SchoolCall message? |
| A. |
SchoolCall plays the message twice to
guarantee the machine records the entire SchoolCall message.
|
| Q. |
How will I know if a parent
got the SchoolCall message? |
| A. |
The results of calls generated are recorded in
the SchoolCall database and are accessible to authorized users via any touch-tone
phone or by using the web interface.
|
| Q. |
How does SchoolCall get the
student information (i.e. telephone number, student ID, etc.)? |
| A. |
The information is taken from the
school’s existing database. The files can be exchanged through a network, a modem, or
by a floppy disk.
|
| Q. |
How secure is our data on
SchoolCall? |
| A. |
SchoolCall has taken every precaution to
secure the integrity of the school system’s data. Multiple digit passwords are
required of all authorized users, and dialup capabilities are optional.
|
| Q. |
Is SchoolCall ready for Y2K? |
| A. |
Yes. The latest release of SchoolCall v. 3.2
is Year 2000 compliant.
|
| Q. |
How long does it take to
install SchoolCall? |
| A. |
SchoolCall can easily be installed by
someone with basic computer or JLS Telecom can install
usually in one day upon request .
|
| Q. |
What happens if we have a
problem with SchoolCall? |
| A. |
Normal maintenance, software and hardware
upgrades are included in the price of the lease.
|
| Q. |
How many phone lines do we
need? |
| A. |
One dedicated line is required for SchoolCall,
however, depending upon the size of the school system, more may be needed. Rather than
adding new dedicated lines, many school systems are using existing lines after hours.
SchoolCall is capable of making hundreds of calls an hour.
|
